Incidents reported on status page for ProductDNA SA https://status.productdna.com/ en https://status.productdna.com/incident/782759 Tue, 09 Dec 2025 06:17:34 -0000 https://status.productdna.com/incident/782759#e4ca6948c90c4f891b1d30a222e180636ac0931e37822d312221c4063b3760ba Guerlain - Respect Code recovered. https://status.productdna.com/incident/782759 Tue, 09 Dec 2025 06:11:35 -0000 https://status.productdna.com/incident/782759#f44a18f18cb0178eafcd41ecfb3b84096e8b822bc9b6bdacfb085d96e8b04ec7 Guerlain - Respect Code went down. https://status.productdna.com/incident/775340 Thu, 27 Nov 2025 15:50:00 -0000 https://status.productdna.com/incident/775340#9b247304a53d8d1b896f5d1d87ad825ea059032cda4437fe551321ec50eceeb3 Product page are now accessible https://status.productdna.com/incident/774073 Tue, 25 Nov 2025 18:23:13 -0000 https://status.productdna.com/incident/774073#df663ee7aeb0cc23b612494fce91ed100b3521cc561cc71180c0c3368498cbd4 Ruinart - Respect Code and Hennessy - Respect Code recovered. https://status.productdna.com/incident/774073 Tue, 25 Nov 2025 18:23:13 -0000 https://status.productdna.com/incident/774073#df663ee7aeb0cc23b612494fce91ed100b3521cc561cc71180c0c3368498cbd4 Ruinart - Respect Code and Hennessy - Respect Code recovered. https://status.productdna.com/incident/774073 Tue, 25 Nov 2025 17:35:10 -0000 https://status.productdna.com/incident/774073#93b9cbe94b935162e42224b208c6678f64368afd2c4d1aafed70a97f0b9f753f Ruinart - Respect Code went down. https://status.productdna.com/incident/774073 Tue, 25 Nov 2025 17:32:05 -0000 https://status.productdna.com/incident/774073#a50036101452d0f9c137f058f6bbd8147438e9e6f23e95ee91a189c23ef86d3f Hennessy - Respect Code went down. https://status.productdna.com/incident/770993 Thu, 20 Nov 2025 15:36:00 -0000 https://status.productdna.com/incident/770993#c99c4ced4fe1b1b4527d6c8a27357b4b46a10185c01eed9b4fc4a764e634148d All issue has been resolved. https://status.productdna.com/incident/770993 Thu, 20 Nov 2025 14:17:00 -0000 https://status.productdna.com/incident/770993#126ddea1195274df80065fe6b5e94e4ae14de6bae92c8bcea78469652e9b9bfd User can't access to the market page due to an API change. We are currently resolving the issue. https://status.productdna.com/incident/762638 Wed, 12 Nov 2025 03:32:22 -0000 https://status.productdna.com/incident/762638#1ea0289bfd8ed93cdcfee15bcdcd359b2a768ed0af6101101c1c68b90b4fc059 Guerlain - Respect Code recovered. https://status.productdna.com/incident/762638 Wed, 12 Nov 2025 03:27:01 -0000 https://status.productdna.com/incident/762638#1cce9f76c577c4c5c72aca55edccc411dec061052a5340cb0dec6500c6b30485 Guerlain - Respect Code went down. https://status.productdna.com/incident/737703 Sun, 05 Oct 2025 10:42:49 -0000 https://status.productdna.com/incident/737703#ab72b704694af7e924d24d327a0881f8e0704b8afa7fba1d1700fe5add2b4988 Amway - Respect Code recovered. https://status.productdna.com/incident/737703 Sun, 05 Oct 2025 10:19:36 -0000 https://status.productdna.com/incident/737703#a0f58664022932961f9311c4f5d8b4e8d2d79477c4d86b472a550ae9682f52ff Front-end SaaS recovered. https://status.productdna.com/incident/737703 Sun, 05 Oct 2025 10:08:28 -0000 https://status.productdna.com/incident/737703#4cc469b97abe30bb05a7a5797091ad0fc4205a5b60371bf16d554fb95c737b62 Respect Code recovered. https://status.productdna.com/incident/737703 Sun, 05 Oct 2025 00:37:18 -0000 https://status.productdna.com/incident/737703#69705b3586f761dd35752229e8833bce7f118065e69a648b75963cfae69e5069 Front-end SaaS went down. https://status.productdna.com/incident/737703 Sun, 05 Oct 2025 00:36:35 -0000 https://status.productdna.com/incident/737703#3b4c11f2b2ecb03a890e5f51c77f7b89e002c754bcc9e76997caea33c2518863 Amway - Respect Code went down. https://status.productdna.com/incident/737703 Sun, 05 Oct 2025 00:35:24 -0000 https://status.productdna.com/incident/737703#88a70627bc4ff4ff3f6b5558e476fa8265a8d2add61919849f274eae447901ca Respect Code went down. https://status.productdna.com/incident/733581 Sun, 28 Sep 2025 00:58:10 -0000 https://status.productdna.com/incident/733581#824a4d44f627be822f6e4ade7f50df6022f4b07fdc596bd6a21a69cc314e1d4c Respect Code recovered. https://status.productdna.com/incident/733581 Sun, 28 Sep 2025 00:52:07 -0000 https://status.productdna.com/incident/733581#c027e431cd5350345fc42ea133f0fdc8c77d32afbf6843075890d137b100999e Respect Code went down. https://status.productdna.com/incident/733581 Sun, 28 Sep 2025 00:50:27 -0000 https://status.productdna.com/incident/733581#bb8a80f554b02f58560d6a249cfd27d314236c9207ebb6dd50eab21257d18f41 Amway - Respect Code recovered. https://status.productdna.com/incident/733581 Sun, 28 Sep 2025 00:49:17 -0000 https://status.productdna.com/incident/733581#60e1da520aa8b0b2c85800a44571b8367421da8a747d7b1968b75f1953b8b8d6 Respect Code recovered. https://status.productdna.com/incident/733581 Sun, 28 Sep 2025 00:48:28 -0000 https://status.productdna.com/incident/733581#60107f1b251be1b730e957bcb8cb270a320cfd915cda772894b48b7c0b1fb4a8 Front-end SaaS recovered. https://status.productdna.com/incident/733581 Sun, 28 Sep 2025 00:43:09 -0000 https://status.productdna.com/incident/733581#ef4f6d541c20ebd82fa724248721b37fda50211607e7701f4ecffe11805e4d6d Respect Code went down. https://status.productdna.com/incident/733581 Sun, 28 Sep 2025 00:42:09 -0000 https://status.productdna.com/incident/733581#f2fd23f33f5b60fa12049c5d87b61ddf04ea64d0cf0cbb069a1678ecc3a2bf66 Amway - Respect Code and Front-end SaaS went down. https://status.productdna.com/incident/733581 Sun, 28 Sep 2025 00:42:09 -0000 https://status.productdna.com/incident/733581#f2fd23f33f5b60fa12049c5d87b61ddf04ea64d0cf0cbb069a1678ecc3a2bf66 Amway - Respect Code and Front-end SaaS went down. https://status.productdna.com/incident/733581 Sun, 28 Sep 2025 00:17:37 -0000 https://status.productdna.com/incident/733581#b5dba5a2e9d58b97ff9010479268557f79c62de2962ed863051c1e27212c1714 Amway - Respect Code recovered. https://status.productdna.com/incident/733581 Sun, 28 Sep 2025 00:08:31 -0000 https://status.productdna.com/incident/733581#ece92e4541a9d9c7300f5549e2442860b23643584dfcd0d01ca948d7ba3bdff2 Amway - Respect Code went down. https://status.productdna.com/incident/733122 Sat, 27 Sep 2025 03:29:22 -0000 https://status.productdna.com/incident/733122#25e7710ba7c1070b595161f245b52e2489bd16cabb3f057d12cc9a9a94338d75 Amway - Respect Code recovered. https://status.productdna.com/incident/733122 Sat, 27 Sep 2025 03:28:01 -0000 https://status.productdna.com/incident/733122#e5fec89b90972a36cfea8e602cf82dc65d52a1c6d646c66a6a8ef74b8e655cad Respect Code recovered. https://status.productdna.com/incident/733122 Sat, 27 Sep 2025 03:27:02 -0000 https://status.productdna.com/incident/733122#8034118510820f97d577d73059e99e867a8412078ab2ab6d1891671476e5f164 Front-end SaaS recovered. https://status.productdna.com/incident/733122 Sat, 27 Sep 2025 03:23:48 -0000 https://status.productdna.com/incident/733122#58551d158f4bb6a5ebedb8382e4fa04d537a682b140027dfe3b0f3ce88d31a0a Micasa - Respect Code recovered. https://status.productdna.com/incident/733122 Sat, 27 Sep 2025 03:18:59 -0000 https://status.productdna.com/incident/733122#52646b8f5d69e8a88636a77b7ef6bf0335cd29e6b4bad567a9f3879a29589f1d Front-end SaaS went down. https://status.productdna.com/incident/733122 Sat, 27 Sep 2025 03:18:28 -0000 https://status.productdna.com/incident/733122#ee14a1c79f15fb5b64b2282b5d9a20ce6e6c74ec11a1d49dc3b266236a69645a Micasa - Respect Code went down. https://status.productdna.com/incident/733122 Sat, 27 Sep 2025 03:17:57 -0000 https://status.productdna.com/incident/733122#febf31883ac5a533f09a93dd7838f480bbeb38b86f35070cafd0970430c7eacf Front-end SaaS recovered. https://status.productdna.com/incident/733122 Sat, 27 Sep 2025 03:17:29 -0000 https://status.productdna.com/incident/733122#e621b449e4281c730747f4153f8b88c5bc2353f971a048d6792190060acef03f Micasa - Respect Code recovered. https://status.productdna.com/incident/733122 Sat, 27 Sep 2025 00:23:12 -0000 https://status.productdna.com/incident/733122#8ebac4abf72ad17bb806be242fc4cc5e1d37d183fed5a38ac3a188a54389ffda Respect Code went down. https://status.productdna.com/incident/733122 Sat, 27 Sep 2025 00:21:58 -0000 https://status.productdna.com/incident/733122#e42344617f63c42b5606bdd4b1f51d7e30793b55489628f8bad846be267c7c73 Front-end SaaS went down. https://status.productdna.com/incident/733122 Sat, 27 Sep 2025 00:21:15 -0000 https://status.productdna.com/incident/733122#879cfd0717469ccfd2e55d0d7e33743b52777640e253ad83109c258349ce9b29 Amway - Respect Code went down. https://status.productdna.com/incident/733122 Sat, 27 Sep 2025 00:17:29 -0000 https://status.productdna.com/incident/733122#9f22b37419f8bd0c56ce7c1aa766a0e817ffb29b24b2088a0b677ab77fe37d3a Micasa - Respect Code went down. https://status.productdna.com/incident/726867 Fri, 19 Sep 2025 06:35:03 -0000 https://status.productdna.com/incident/726867#46f4435b707d3e9620f73e8d4110993fa8784f2c8a4b6d04a990a0b466c6e41d Eiffage - Respect Code recovered. https://status.productdna.com/incident/726867 Thu, 18 Sep 2025 23:17:47 -0000 https://status.productdna.com/incident/726867#b821bf81dbb41d4b60e93f26e0ad37db9d6986b22c765afb25211c69d911b647 Eiffage - Respect Code went down. https://status.productdna.com/incident/719662 Sun, 07 Sep 2025 01:08:00 -0000 https://status.productdna.com/incident/719662#6ce58de6e0520f92272fd89441152f38a1e65a1c861b0f56f18d491f8716d723 Respect Code recovered. https://status.productdna.com/incident/719662 Sun, 07 Sep 2025 00:55:59 -0000 https://status.productdna.com/incident/719662#01228498f110cee8357a1fb3cbfe0432db33957bc9a090e9f4625829763a7b4e Respect Code went down. https://status.productdna.com/incident/714638 Fri, 29 Aug 2025 05:36:51 -0000 https://status.productdna.com/incident/714638#8394aff18a50774af2c86f1eda3ff67972db79ba6548c177a98a2b69f0b3894c Eiffage - Respect Code recovered. https://status.productdna.com/incident/714638 Fri, 29 Aug 2025 05:31:07 -0000 https://status.productdna.com/incident/714638#e1df11106b16deb34483cca8a76c1f17fb7c89becf0481da33aaf45f14266a5c Eiffage - Respect Code went down. https://status.productdna.com/incident/714638 Fri, 29 Aug 2025 05:21:56 -0000 https://status.productdna.com/incident/714638#5284324408ac8d456d3095ef3365237d8c71a5f2d66d1a81b8fea3e64615c206 Eiffage - Respect Code recovered. https://status.productdna.com/incident/714638 Fri, 29 Aug 2025 05:10:16 -0000 https://status.productdna.com/incident/714638#1fc25fb9c2b5dc3f40dfa80ae57efec45084b6f7a9723962a193a6c7708a47a0 Eiffage - Respect Code went down. https://status.productdna.com/incident/714638 Fri, 29 Aug 2025 04:45:29 -0000 https://status.productdna.com/incident/714638#ec90605c1b5de03dfc4cf92183fd3d45ccbebc650746b7088ad7c797a724b091 Eiffage - Respect Code recovered. https://status.productdna.com/incident/714638 Fri, 29 Aug 2025 04:40:08 -0000 https://status.productdna.com/incident/714638#0d17b03b6fbabb0e05312f4923463d265da8a1be4296e0b5a64353f8e9d04c1f Eiffage - Respect Code went down. https://status.productdna.com/incident/704748 Tue, 12 Aug 2025 07:49:34 -0000 https://status.productdna.com/incident/704748#2d376d7116a281cd50bce99a590750d2a07881d60dfce1dbf2f9a9ae2377de4f Respect Code recovered. https://status.productdna.com/incident/704748 Tue, 12 Aug 2025 07:40:43 -0000 https://status.productdna.com/incident/704748#406de35fdf97b4aaa3ddb875bdbaa39d91480165b7f5b9aac2dbbb36c0384675 Respect Code went down. https://status.productdna.com/incident/690589 Sun, 03 Aug 2025 00:37:17 -0000 https://status.productdna.com/incident/690589#268d07b68d24b093db77abe37b3a2f77e4426aa5554479fe2bd59ceceeaa641b Respect Code recovered. https://status.productdna.com/incident/690589 Sun, 03 Aug 2025 00:28:12 -0000 https://status.productdna.com/incident/690589#1fa71d2024d15e55b149ba5a3de76903afd8229fd9e025fa78982b0654fd51f6 Respect Code went down. https://status.productdna.com/incident/620365 Wed, 16 Jul 2025 09:48:37 -0000 https://status.productdna.com/incident/620365#fcb5c4d1a206c32d9fbc795828e11b88f16d4695bee97b1bed10211af0e9aada Eiffage - Respect Code recovered. https://status.productdna.com/incident/620365 Wed, 16 Jul 2025 09:31:25 -0000 https://status.productdna.com/incident/620365#0eae08995e94abc4bb15cd873f4301fdf1b730cbeb9dbc663a1826b2b80f88c4 Eiffage - Respect Code went down. https://status.productdna.com/incident/620365 Wed, 16 Jul 2025 02:03:46 -0000 https://status.productdna.com/incident/620365#dea78bcc2f906cc05f03c255d030cb547c93e0784fe36944ef40c997c6f1ae2f Eiffage - Respect Code recovered. https://status.productdna.com/incident/620365 Wed, 16 Jul 2025 01:57:35 -0000 https://status.productdna.com/incident/620365#01bbd0ae8d97dfc7d1da7b44a72686519ca3db2d5ee9947728f2a6d02cea9721 Eiffage - Respect Code went down. https://status.productdna.com/incident/620365 Wed, 16 Jul 2025 01:57:11 -0000 https://status.productdna.com/incident/620365#ce23d458d92341341a672372e4f63fac9c8b6bfbcf036b92ddf2bdb8e04239c5 Eiffage - Respect Code recovered. https://status.productdna.com/incident/620365 Wed, 16 Jul 2025 01:51:22 -0000 https://status.productdna.com/incident/620365#8af72a2f4c7e11ca2afd318b92a462f0ad277775e913de9401630e59a146c086 Eiffage - Respect Code went down. https://status.productdna.com/incident/620365 Wed, 16 Jul 2025 01:21:14 -0000 https://status.productdna.com/incident/620365#96e75cd3d460491521f7c56fd758a68112d0ce109cab6f629a7a38687ca6b235 Eiffage - Respect Code recovered. https://status.productdna.com/incident/620365 Wed, 16 Jul 2025 01:15:23 -0000 https://status.productdna.com/incident/620365#1199f5ad95dec053cebac5d3c2bd0d2329bad44594cd23e440f7c93094920e13 Eiffage - Respect Code went down. https://status.productdna.com/incident/620365 Wed, 16 Jul 2025 00:30:29 -0000 https://status.productdna.com/incident/620365#833ecb279cc5340636207f6656b889c51786d4aea04cecc897bdef0e6d6e6cc3 Eiffage - Respect Code recovered. https://status.productdna.com/incident/620365 Wed, 16 Jul 2025 00:25:00 -0000 https://status.productdna.com/incident/620365#e40a2e07640dd287179751c55195ee65f1cac14e09976509ad6ce77055e28b6a Eiffage - Respect Code went down. https://status.productdna.com/incident/618607 Sun, 13 Jul 2025 00:11:25 -0000 https://status.productdna.com/incident/618607#6ca352c939694c44e31473c5e88c25d68bdb447e40116855f2e4a8a2b1eeb43f Respect Code recovered. https://status.productdna.com/incident/618607 Sun, 13 Jul 2025 00:05:25 -0000 https://status.productdna.com/incident/618607#a803843d6079d905f8994839ae403e62db37e6b960df95d7cc4235a26faa7935 Respect Code went down. https://status.productdna.com/incident/614752 Sun, 06 Jul 2025 02:49:12 -0000 https://status.productdna.com/incident/614752#8b3c9a976bcfc9a24163760d4f226ce83695beb493b8141f87f3b30015c78e26 Eiffage - Respect Code recovered. https://status.productdna.com/incident/614752 Sun, 06 Jul 2025 02:41:06 -0000 https://status.productdna.com/incident/614752#342fb5e4684a77fb6435dcffa3f5e0f49f25e7019d7d9a50c6479aa48dcf0f19 Eiffage - Respect Code went down. https://status.productdna.com/incident/614752 Sun, 06 Jul 2025 00:34:34 -0000 https://status.productdna.com/incident/614752#27ec30e3d50abc269e2fed9a7baa912d206a75e96687b4c0d0e83d7a9b3f2466 Amway - Respect Code recovered. https://status.productdna.com/incident/614752 Sun, 06 Jul 2025 00:30:19 -0000 https://status.productdna.com/incident/614752#f8ab29631e22ffb85b14add70060159a970329c0f24ba883e29f57c77042550f Respect Code recovered. https://status.productdna.com/incident/614752 Sun, 06 Jul 2025 00:28:32 -0000 https://status.productdna.com/incident/614752#e1911ea9a02b3c476cd30aefe95f20f8f614f1287655612198a61729fe317e79 Amway - Respect Code went down. https://status.productdna.com/incident/614752 Sun, 06 Jul 2025 00:24:13 -0000 https://status.productdna.com/incident/614752#3dd5447120675bec3833d8a124fb1de424084f1e531f142aabace6d6e648de31 Respect Code went down. https://status.productdna.com/incident/611534 Tue, 01 Jul 2025 07:57:39 -0000 https://status.productdna.com/incident/611534#8a6d3d6692a09554d3a7f1d249c7d0bb1b2d98c2e7588197b2ca6a1ad604abd5 Guerlain - Respect Code recovered. https://status.productdna.com/incident/611534 Mon, 30 Jun 2025 08:20:19 -0000 https://status.productdna.com/incident/611534#15f160cf8632365e5c8d4e6166d7ce6de43d61f4eeac3dda687a3ab09f1b54ac Guerlain - Respect Code went down. https://status.productdna.com/incident/575679 Thu, 22 May 2025 14:40:33 -0000 https://status.productdna.com/incident/575679#d3076bc82762565422928bc9ee88ebb48f09074f853a4c2744b5e92386e9f12b Front-end SaaS recovered. https://status.productdna.com/incident/575679 Thu, 22 May 2025 14:31:34 -0000 https://status.productdna.com/incident/575679#210627fa7373a694cbc2e1b2180ccc0c669a6fd015ac93850650d64d40e5aec5 Front-end SaaS went down. https://status.productdna.com/incident/572590 Tue, 20 May 2025 10:04:21 -0000 https://status.productdna.com/incident/572590#0c4879eb976700615cc754536c87d5e1ad60c0f3dbac24b3f2accc4f726c10a2 Respect Code recovered. https://status.productdna.com/incident/572590 Tue, 20 May 2025 09:58:20 -0000 https://status.productdna.com/incident/572590#5868780fbf3cc4558f0d589bc07de28b7f86d512f71aa6e578b7c0527407a085 Respect Code went down. https://status.productdna.com/incident/557734 Wed, 07 May 2025 13:44:02 -0000 https://status.productdna.com/incident/557734#301c0a4385fe91541dad7fde69040007393f549cd9bbe5ade7b3c5366730129b Ruinart - Respect Code recovered. https://status.productdna.com/incident/557734 Wed, 07 May 2025 13:38:51 -0000 https://status.productdna.com/incident/557734#006756d8b60a0b8e447e52673fa9d4a8cd0c63e00c13691b46bd3108dde2b4d8 Ruinart - Respect Code went down. https://status.productdna.com/incident/557734 Wed, 07 May 2025 00:01:27 -0000 https://status.productdna.com/incident/557734#0c5f82b1e7e8da8d61bf6e0b3a99943ec0d5f7e3215dfc2a87b282d9f53e11d1 Eiffage - Respect Code recovered. https://status.productdna.com/incident/557734 Tue, 06 May 2025 23:56:08 -0000 https://status.productdna.com/incident/557734#ab6bf6b590edb6bfacf92600afa3f9011f7381b59e1a2f29fd7a20f874407c96 Eiffage - Respect Code went down. https://status.productdna.com/incident/557734 Tue, 06 May 2025 23:52:30 -0000 https://status.productdna.com/incident/557734#d0f51f22c143976e6a99a7848caf4632b4da79426b1e48f157a0782ea36b3a56 Eiffage - Respect Code recovered. https://status.productdna.com/incident/557734 Tue, 06 May 2025 23:47:12 -0000 https://status.productdna.com/incident/557734#9dc7021a8c5c0bc93e823f649c0417a9ac901fbb8eb408f0b552f7844be6121c Eiffage - Respect Code went down. https://status.productdna.com/incident/549272 Tue, 22 Apr 2025 21:13:46 -0000 https://status.productdna.com/incident/549272#d631003c3f0f01abf6eaaeea38c58ed5cb6e2a3fe4c893decf126d9c175055d2 Eiffage - Respect Code recovered. https://status.productdna.com/incident/549272 Tue, 22 Apr 2025 21:07:49 -0000 https://status.productdna.com/incident/549272#9bb09dc17abbcc43cbe901e969e09c4b2eed6b082e4e117c8d082cad36068807 Eiffage - Respect Code went down. https://status.productdna.com/incident/546764 Thu, 17 Apr 2025 08:27:57 -0000 https://status.productdna.com/incident/546764#12337371e6742f2e76ed381429414e483df718586176955a19bd19a45b4ffb46 Eiffage - Respect Code recovered. https://status.productdna.com/incident/546764 Thu, 17 Apr 2025 08:22:32 -0000 https://status.productdna.com/incident/546764#aba9d7ee60d7d21755a2d9b04456bfcc9e29ac0c46f3f2dc2a52a6650b221f86 Eiffage - Respect Code went down. https://status.productdna.com/incident/542653 Thu, 10 Apr 2025 00:24:59 -0000 https://status.productdna.com/incident/542653#6b1a46c6c6e8f7215fa3cc4e8164d8f2bdda186a4c84632df680d7007b39e39d Guerlain - Respect Code recovered. https://status.productdna.com/incident/542653 Thu, 10 Apr 2025 00:19:53 -0000 https://status.productdna.com/incident/542653#8276c076b5830a8bd168734f1798962660bc1cc0f1ac4f9a6e04d13fd8d00671 Guerlain - Respect Code went down. https://status.productdna.com/incident/538257 Wed, 02 Apr 2025 07:37:00 -0000 https://status.productdna.com/incident/538257#e234e95cf8138d9767e4dd9b235bdb4fd4b7355da03e5ee709c92163db89e42b post-mortem The site eiffage.respect-code.org experienced a short downtime of 2 minutes due to a timeout error where no headers were received. The issue was acknowledged by Arthur Klein and affected multiple regions including Europe, Asia, and North America. The monitors quickly recovered in each region, and the incident was resolved automatically shortly after. The root cause is an automatic update that triggered a server reboot. https://status.productdna.com/incident/538257 Tue, 01 Apr 2025 21:04:47 -0000 https://status.productdna.com/incident/538257#1b8d942726c0cfc24e380c8440deb1d5caaac78cac317647e52ee5c520874873 Eiffage - Respect Code recovered. https://status.productdna.com/incident/538257 Tue, 01 Apr 2025 20:59:39 -0000 https://status.productdna.com/incident/538257#3354f8ef75407497501c075f974d98b2c391751d4d30aa4683a20e554b456b13 Eiffage - Respect Code went down. https://status.productdna.com/incident/533740 Mon, 24 Mar 2025 20:08:47 -0000 https://status.productdna.com/incident/533740#8c37845a7497b58868ebee6b580a9c30ecd3dd38328fcb421cbb9c30ab765bdf Ruinart - Respect Code recovered. https://status.productdna.com/incident/533740 Mon, 24 Mar 2025 20:00:46 -0000 https://status.productdna.com/incident/533740#bda3977d6517f54fa9ae4bd0be70cf148d6b2d900cef7f92d2c9eb9fe1e3f636 Ruinart - Respect Code went down. https://status.productdna.com/incident/529281 Sun, 16 Mar 2025 23:06:31 -0000 https://status.productdna.com/incident/529281#c40f86743e19e507d5d9fde26a37318ff5a14c54315ea82625bae262456e2064 Ruinart - Respect Code recovered. https://status.productdna.com/incident/529281 Sun, 16 Mar 2025 23:01:31 -0000 https://status.productdna.com/incident/529281#d977cad707a3d4174224bd2a16ac67d8b1361df634c19763c30c2648bf6797ea Ruinart - Respect Code went down. https://status.productdna.com/incident/526661 Tue, 11 Mar 2025 23:06:00 -0000 https://status.productdna.com/incident/526661#d938ee151c23f3919d3f009b01fb041cdd553844cf1c74ba1f9f8ea62e1a06aa Hennessy - Respect Code recovered. Maintenance for better availability https://status.productdna.com/incident/526661 Tue, 11 Mar 2025 23:01:48 -0000 https://status.productdna.com/incident/526661#137f4c4673331a9f1d41e9334c70494ece288cc23eecd66919f731b8d7bfa017 Hennessy - Respect Code went down. https://status.productdna.com/incident/525761 Mon, 10 Mar 2025 14:43:00 -0000 https://status.productdna.com/incident/525761#719d479dddb636e50c98064e2d547416a0853a413aadc2f33bf15fcb263c8751 Respect Code recovered. post-mortem The incident was caused by an SSL connect error at respect-code.org, affecting monitors across Europe, Asia, and North America. This was due to a certificate replacement. The issue resolved itself quickly, as all monitors recovered within a few minutes, and the incident was automatically resolved. https://status.productdna.com/incident/525761 Mon, 10 Mar 2025 14:34:05 -0000 https://status.productdna.com/incident/525761#241f99a6c49828db7aade175ea7e8fac782833d6d6282c319ba9d62aaa83b6b2 Respect Code went down. https://status.productdna.com/incident/523041 Tue, 04 Mar 2025 16:50:00 -0000 https://status.productdna.com/incident/523041#4c4c8df33640063f2e9a4b8939841ad8097e780376a97a0ec01aeb395b90551a # Post-Mortem: Nginx Redirection Issue ## Incident Summary On March 4, 2025, a redirection issue in Nginx caused some clients to be unable to access the new Respect-Code product page. Instead of being redirected, affected users encountered a **404 Page Not Found** error. The issue was identified and resolved promptly. ## Root Cause The old page was not redirecting to the new one for some clients due to missing Respect-Code ID entries in the Nginx redirection file. This resulted in users encountering a **404 error page** instead of being automatically redirected. ## Impact - **Redirection Failure:** Some clients were unable to access the updated product page. - **404 Error:** Affected users saw a **404 Page Not Found** instead of being redirected. - **Affected Users:** Visitors relying on the old URL to reach the new page. ## Resolution - Identified the missing Respect-Code ID entries in the Nginx redirection file. - Updated the configuration to include the correct redirection rules. - Restarted Nginx after verifying the redirection behavior. ## Preventive Measures 1. **Validation Checks:** Implemented automated validation checks to ensure all required redirects are present before deployment. 2. **Review Process:** Improved internal review processes for managing Nginx redirection configurations. 3. **Monitoring & Alerts:** Added monitoring alerts to detect failed redirections earlier. ## Conclusion The issue was resolved swiftly, and additional safeguards have been put in place to prevent recurrence. We apologize for any inconvenience caused and appreciate your understanding. **Respect Code Team** https://status.productdna.com/incident/523041 Tue, 04 Mar 2025 14:00:00 -0000 https://status.productdna.com/incident/523041#abec0bb36d972f4e17868a109943ebd148d6c92f9a5d270abad00ca21e0aa2b8 Issue: We are currently experiencing a redirection issue affecting the Respect-Code product page. Some users are encountering a 404 Page Not Found error instead of being redirected to the new page. Impact: Affected users are unable to access the product page via the old URL. Status: Our team has identified the issue as a missing redirection entry in the Nginx configuration and is actively working on a fix. Next Update: We will provide further updates once the issue is resolved. We apologize for the inconvenience and appreciate your patience. Respect Code Team https://status.productdna.com/incident/522093 Mon, 03 Mar 2025 20:46:00 -0000 https://status.productdna.com/incident/522093#2cfb3fdf9c5d22ac6829b38ddf0fc769932af705070d832cca37eea9fee18a5f # Post-Mortem: Nginx Configuration Issue ## Incident Summary On **March 3, 2025**, a configuration issue in Nginx caused a temporary service disruption on `respect-code.org`. The issue was identified and resolved promptly. ## Root Cause A syntax error in the Nginx configuration file led to a failure in the `location` directive. This prevented Nginx from correctly parsing the configuration and resulted in downtime. ## Impact - **Service Unavailability:** The website was inaccessible for **X minutes/hours**. - **Affected Users:** All visitors to `respect-code.org`. ## Resolution - Identified the misconfiguration in the Nginx config file. - Corrected the syntax error in the `location` directive. - Restarted Nginx after verifying the configuration. ## Preventive Measures - Added validation checks before deploying configuration changes. - Improved internal review processes for Nginx configurations. - Implemented monitoring alerts to detect similar issues earlier. ## Conclusion The issue was resolved swiftly, and additional safeguards have been put in place to prevent recurrence. We apologize for any inconvenience caused and appreciate your understanding. **Respect Code Team** https://status.productdna.com/incident/522093 Mon, 03 Mar 2025 20:28:22 -0000 https://status.productdna.com/incident/522093#653a19df7f8584aa236f5e2f15d30f5590f278180bfef9ff3913df72af0f34e9 Respect Code went down. https://status.productdna.com/incident/519007 Wed, 26 Feb 2025 01:36:08 -0000 https://status.productdna.com/incident/519007#9a723fb479d87d14d4ee0bd1c91247ea04c3651db5219637104e7de3ee398819 FNTP - Respect Code and Eiffage - Respect Code recovered. https://status.productdna.com/incident/519007 Wed, 26 Feb 2025 01:31:04 -0000 https://status.productdna.com/incident/519007#672053a7b6eb6a1a217d278b587c8121d73affaf13de3658a08688cf86450086 FNTP - Respect Code and Eiffage - Respect Code went down. https://status.productdna.com/incident/519007 Wed, 26 Feb 2025 01:27:11 -0000 https://status.productdna.com/incident/519007#2611248f1034846689765e4e5c6440703eb5ee9a4ff857517a7d3751635b583a FNTP - Respect Code and Eiffage - Respect Code recovered. https://status.productdna.com/incident/519007 Wed, 26 Feb 2025 01:19:01 -0000 https://status.productdna.com/incident/519007#4ec363a03f14cc65cee7dd8248ae1d5973332adee3cbe07c2b6e6e6c379108bc FNTP - Respect Code and Eiffage - Respect Code went down.