Ruinart - Respect Code recovered.

Ruinart - Respect Code recovered.

Hennessy - Respect Code recovered.

Maintenance for better availability

Respect Code recovered.

post-mortem
The incident was caused by an SSL connect error at respect-code.org, affecting monitors across Europe, Asia, and North America. This was due to a certificate replacement. The issue resolved itself quickly, as all monitors recovered within a few minutes, and the incident was automatically resolved.

Post-Mortem: Nginx Redirection Issue

Incident Summary

On March 4, 2025, a redirection issue in Nginx caused some clients to be unable to access the new Respect-Code product page. Instead of being redirected, affected users encountered a 404 Page Not Found error. The issue was identified and resolved promptly.

Root Cause

The old page was not redirecting to the new one for some clients due to missing Respect-Code ID entries in the Nginx redirection file. This resulted in users enc...

Post-Mortem: Nginx Configuration Issue

Incident Summary

On March 3, 2025, a configuration issue in Nginx caused a temporary service disruption on respect-code.org. The issue was identified and resolved promptly.

Root Cause

A syntax error in the Nginx configuration file led to a failure in the location directive. This prevented Nginx from correctly parsing the configuration and resulted in downtime.

Impact

• Service Unavailability: The website was inaccessible for **X...

FNTP - Respect Code and Eiffage - Respect Code recovered.