Previous incidents
Front-end SaaS is down
Resolved May 22 at 04:40pm CEST
Front-end SaaS recovered.
1 previous update
Respect Code is down
Resolved May 20 at 12:04pm CEST
Respect Code recovered.
1 previous update
Ruinart - Respect Code and Eiffage - Respect Code are down
Resolved May 07 at 03:44pm CEST
Ruinart - Respect Code recovered.
5 previous updates
Eiffage - Respect Code is down
Resolved Apr 22 at 11:13pm CEST
Eiffage - Respect Code recovered.
1 previous update
Eiffage - Respect Code is down
Resolved Apr 17 at 10:27am CEST
Eiffage - Respect Code recovered.
1 previous update
Guerlain - Respect Code is down
Resolved Apr 10 at 02:24am CEST
Guerlain - Respect Code recovered.
2 previous updates
Eiffage - Respect Code is down
Resolved Apr 02 at 09:37am CEST
post-mortem
The site eiffage.respect-code.org experienced a short downtime of 2 minutes due to a timeout error where no headers were received. The issue was acknowledged by Arthur Klein and affected multiple regions including Europe, Asia, and North America. The monitors quickly recovered in each region, and the incident was resolved automatically shortly after. The root cause is an automatic update that triggered a server reboot.
2 previous updates
Ruinart - Respect Code is down
Resolved Mar 24 at 09:08pm CET
Ruinart - Respect Code recovered.
1 previous update
Ruinart - Respect Code is down
Resolved Mar 17 at 12:06am CET
Ruinart - Respect Code recovered.
1 previous update
Hennessy - Respect Code is down
Resolved Mar 12 at 12:06am CET
Hennessy - Respect Code recovered.
Maintenance for better availability
1 previous update
Respect Code is down
Resolved Mar 10 at 03:43pm CET
Respect Code recovered.
post-mortem
The incident was caused by an SSL connect error at respect-code.org, affecting monitors across Europe, Asia, and North America. This was due to a certificate replacement. The issue resolved itself quickly, as all monitors recovered within a few minutes, and the incident was automatically resolved.
1 previous update
Redirection Issue on product page
Resolved Mar 04 at 05:50pm CET
Post-Mortem: Nginx Redirection Issue
Incident Summary
On March 4, 2025, a redirection issue in Nginx caused some clients to be unable to access the new Respect-Code product page. Instead of being redirected, affected users encountered a 404 Page Not Found error. The issue was identified and resolved promptly.
Root Cause
The old page was not redirecting to the new one for some clients due to missing Respect-Code ID entries in the Nginx redirection file. This resulted in users enc...
1 previous update
Respect Code is down
Resolved Mar 03 at 09:46pm CET
Post-Mortem: Nginx Configuration Issue
Incident Summary
On March 3, 2025, a configuration issue in Nginx caused a temporary service disruption on respect-code.org. The issue was identified and resolved promptly.
Root Cause
A syntax error in the Nginx configuration file led to a failure in the location directive. This prevented Nginx from correctly parsing the configuration and resulted in downtime.
Impact
- Service Unavailability: The website was inaccessible for **X...
1 previous update